At Iraq Ruby, customer satisfaction is our priority. If for any reason you're not fully satisfied with your purchase, we offer a straightforward return process.

Return Conditions

• Returns are accepted within 3 days of receiving your order.
• The item must be in its original condition, unopened, and undamaged. This includes the original packaging and any protective seals.
• Opened or used items cannot be returned.
• Customers are responsible for covering return shipping costs.

How to Initiate a Return

To start the return process, please contact us via WhatsApp at +964 770 542 3600, and our team will assist you with the necessary steps.

Important Notes

• Returns will be processed once we receive and inspect the item to ensure it meets the above conditions.
• Refunds will be issued to the original payment method, minus any shipping fees.

Thank you for shopping with Iraq Ruby!